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RESOLVING CONFLICTS AT WORK with Kenneth Cloke

American Institute of Mediation (AIM Institute) 1880 Century Park East, Suite 1004, Los Angeles, California, Stati Uniti
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Enroll by May 16 to receive a $400 discount!
Call 310.203.0701 or visit www.aiminst.com/resconwrk to enroll today!

Resolving Conflicts at Work with Kenneth Cloke
2-day workshop, June 6-7, 2014

Obtain the tools to prevent, manage and transcend workplace conflict.

Who: The seminar is led by Kenneth Cloke, Director of the Center for Dispute Resolution and internationally known mediator.

What: Workshop will identify the social psychology of workplace conflict and the need for solutions that reconsider the way we work, and ways of using conflicts as opportunities for personal and organization learning, growth, change, healing, and transformation.

Learn To:
Apply the ten strategies to conflict resolution
Develop question sets that initiate deeper communications
Identify cultural obstacles to improving communication
Conduct conflict audits within the workplace
Design organizational systems to reduce the risks and costs of conflict

Great For:
Human Resource Professionals
Mediators focusing on workplace disputes
Union Represetatives
Manager
Organizational Leaders
Members of the Bar Association’s Alternative Dispute Resolution (ADR) section
And anyone who works with conflict ressolution in the workplace

BONUS:
The course will be based partly on Resolving Conflicts at Work: 10 Strategies for Everyone on the Job, (3rd Edition) by Kenneth Cloke and Joan Goldsmith. Everyone in attendance will receive a complementary copy of the book.

Course Schedule:
Class time runs Friday and Saturday, 9am - 5pm, with an hour for lunch and one 10-15 minute break in the morning and the afternoon.
Breakfast, lunch and snacks are included; breakfast is served at 8:30 a.m.

Approved for 13 hours of MCLE Credits in California.
Approved for 10 hours of HRCI Credits.

For more information and registration, please visit www.aiminst.com/resconwrk

Veniteci a trovare
dal 6 al 8 giugno 2014

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